Shipping policy

1. Shipping Origin

All products are shipped from:
São Miguel, Azores – Portugal

2. Delivery Times (estimated)

• Azores: 1–5 business days

• Mainland: 5–12 business days

• Madeira: 4–10 business days

• Europe: 7–20 business days

(depending on carriers and weather conditions)

3. Shipping Costs

The amount is calculated at checkout.

4. Incorrect Addresses

If the order is returned due to an incorrect address or absence, reshipping will incur an additional cost.

5. Delays

We are not responsible for delays caused by carriers, strikes, or weather conditions.

6. Confirmation

The customer will receive an email with a shipping notification and, when possible, tracking information.